FAQs
Frequently Asked Questions
Your questions, answered.
Got questions about therapy or our services? We’ve got answers. Dive into our FAQs for everything you need to know about getting started with Talk Works.
What types of therapy do you offer?
At Talk Works, we provide a range of therapy options, including Cognitive Behavioral Therapy (CBT), Integrative Therapy, and Counseling. Our approach is tailored to meet your unique needs, whether you’re dealing with stress, anxiety, depression, trauma, or other mental health challenges.
How do I book an appointment?
How soon can I get an appointment?
We understand that when you’re ready to seek help, you don’t want to wait. That’s why once you’ve contacted us, we’ll be in touch by the next working day to get things started and arrange your referral. We’ll book your first appointment as soon as possible—no long waits, no delays, just the support you need, when you need it.
Is therapy confidential?
Yes, absolutely. All therapy sessions at Talk Works are strictly confidential. We adhere to professional standards and guidelines to ensure that your privacy and wellbeing are respected throughout your time with us.
Can I have therapy online?
Yes! We offer both in-person and online therapy options. If you prefer to have sessions from the comfort of your home or are unable to attend in person, our online therapy services are a great alternative.
How long does each therapy session last?
Each therapy session typically lasts between 50-60 minutes. The length and frequency of your sessions will be tailored to your needs and goals.
What should I expect during my first session?
Your first session is all about you. It’s a chance to share your story and talk through the challenges you’re facing. Together, we’ll explore your needs, set some goals, and create a plan for how we can best support you. It’s a collaborative process—there’s no pressure, and we’re here to listen, guide, and walk alongside you every step of the way.
How do I know if therapy is right for me?
Therapy isn’t just for those in crisis; it’s for anyone who wants to invest in their mental wellbeing. Whether you’re looking to better understand yourself, manage emotional challenges, or build resilience, therapy can be a powerful tool.
If you’re unsure, that’s okay—we’re here to help. Reach out for a conversation, and together we’ll explore what feels right for you.
What are your fees?
Our fees vary depending on the type of service and whether you’re seeking individual therapy, corporate services, or partner support. Please contact us for specific pricing information, and we’ll provide transparent details based on your needs.
What if I need urgent support?
If you’re in crisis or need immediate help, please reach out to emergency services or a 24-hour helpline. You can find emergency phone numbers below for immediate assistance.
Can you support my team or organisation with mental health initiatives?
Yes! We offer tailored corporate mental health services, including one-on-one therapy, training programs, and consultancy services. If you’re an employer or HR professional, we can help create a workplace culture that prioritises mental wellbeing and supports your team.
Are your therapists qualified?
Absolutely. All our therapists are highly qualified, experienced, and committed to professional excellence. Each team member holds recognised qualifications, adheres to strict ethical standards, and is registered with the appropriate professional bodies (BACP, BABCP, UKCP, or HCPC).
Our therapists have a minimum of 450 hours of clinical experience and engage in ongoing training to stay at the forefront of mental health research and best practices. We take great care of our therapists so they can take the best care of you.
How do I know which therapy is right for me?
You don’t need to have it all figured out, that’s what we’re here for. We offer a range of therapies, including CBT for structured, goal-focused support, EMDR for trauma recovery, and counselling for a safe space to explore your thoughts and feelings.
We’ll start by talking through your challenges and what you’re hoping to achieve. Together, we’ll decide on an approach that feels comfortable and effective for you. And if something doesn’t feel quite right along the way, we’ll adjust – it’s a flexible, collaborative process tailored to your needs.
Can I change therapists if I feel the need to?
Absolutely. It’s important to feel comfortable with your therapist. If at any point you feel that a different therapist might be a better fit for you, we’ll work with you to find someone who meets your needs.
Do you offer therapy for specific issues like trauma or grief?
Yes, we have experience supporting individuals through a wide range of challenges, including trauma, grief, OCD, disordered eating, anxiety, depression, and more. Our therapists tailor their approach to meet your unique needs, offering personalised, compassionate care to help you heal, grow, and move forward.